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FAQ's

What about my Privacy and confidentiality

Privacy and confidentiality are a concern anytime someone enters your home. It may be housekeeping, carpet cleaning, repairs, painting or delivery personnel. We understand this concern and are sensitive to our client’s wishes. Before we start any inventory, we take a tour of the home with our client. At this time we listen to any concerns or issues they may have in any of their rooms or with any of their items. We respect that each person has a varying comfort level thus we put our clients at ease prior to beginning their inventory. We also encourage client participation, and we are bonded and insured. In addition, we sign a confidentiality agreement with you as part of our standard contract.


What happens to the information that is recorded?

During the inventory process we capture the details of your personal property in our secure business software. Following the completion of a home inventory we prepare a comprehensive reporting package which includes detailed reports including pictures. We offer two key reports: Home Inventory by Location & Home Inventory by Category so that you can easily view your property details.

Once you have verified the accuracy of our reports we finalize your inventory and provide you with the following in our comprehensive package:

• Detailed Home Inventory Reports (By Location & Category)

• Data CD containing digital reports and all digital images from your inventory.

• Client Information Package containing the following documents :

1. Getting the Most out of Insurance Claims

2. Ensuring Proper Insurance Coverage

3. Monthly Home Protection Tips

4. Protecting Valuables with Photo Records

5. Home Improvement Payback Tips

6. Estate Planning Guide

We suggest you either store your report in a secure off-site location such as a safe deposit box or safe.


What if my house is too messy for an inventory?

Your house does not have to be in perfect order. The most important thing is that you can see the items. We’re flexible and will work with you to record the maximum amount of detail for the personal property in your home.